Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-businesses-new-south-wales.thebestlocalpro.com (hereafter referred to as “Local Businesses New South Wales,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products (collectively referred to as “Services”).

Scope

This policy covers all aspects of our Services, including but not limited to:

  1. Our primary website at https://local-businesses-new-south-wales.thebestlocalpro.com.
  2. Any mobile applications or software we offer.
  3. Online forms and registration processes.
  4. Email, text, or telephone communications initiated by our company.

Please note that this policy does not extend to third-party platforms, services, or websites linked from our Services. These external entities have their own privacy practices, and we are not responsible for their actions. Always review the privacy policies of any third-party service you use.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

  1. Account Creation and Management: When you create an account on our platform, we collect basic account information such as your name, email address, and contact preferences.
  2. Payment Processing: We securely process payment details to facilitate transactions for premium services or subscriptions.
  3. Data Analytics: We analyze user behavior and interaction data to improve our Services and personalize content.
  4. Communication: You may receive marketing emails, newsletters, or alerts from us, but you can opt-out at any time.

Personal Data Collection

We collect a variety of personal information, including:

  1. Account Details: This includes your username, email address, and password hash.
  2. Payment Information: Credit card numbers, expiration dates, and security codes are encrypted and stored securely.
  3. Financial and Purchase Data: We may store transaction history, order details, and billing addresses for processing and record-keeping purposes.
  4. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar information may be used to enhance your experience but are not linked to personal data without your consent.
  5. Location Data: With your permission, we access location services to provide relevant local business information.
  6. Feedback and Reviews: We encourage user-generated content and collect any reviews, ratings, or feedback you choose to share.
  7. Social Media Information: If you log in through social media accounts, we may receive data from those platforms (e.g., name, profile picture).
  8. Product Interaction: Details about the products you view, search for, or purchase are also collected.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to:

  1. Enhance User Experience: Cookies help us remember your preferences, ensure seamless navigation, and personalize content.
  2. Analytics: We use analytics tools to track website usage, gather user feedback, and measure the effectiveness of our Services.

Our cookies are categorized as Strictly Necessary (essential for website functionality), Preferences (for remembering user settings), and Analytics (for performance monitoring). Users can manage their cookie preferences through our Cookie Manager.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose of collection, which may include:

  1. Legal Requirements: We may need to keep certain data to comply with laws or regulations.
  2. Business Operations: Some data is essential for operating our Services and providing you with a seamless experience.
  3. Customer Support: Historical data enables us to resolve issues and provide better customer service.

Once the retention period expires, or when the purpose is fulfilled, we delete or anonymize your personal data.

Security Measures

We take robust security measures to protect your personal information:

  1. Data Encryption: We use industry-standard encryption protocols to safeguard sensitive data during transmission and storage.
  2. Secure Servers: Our servers are maintained in secure facilities with advanced protection systems.
  3. Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.
  4. Regular Audits: We conduct periodic security audits to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our Services are not directed towards individuals in this age group, and we have taken steps to prevent such data collection.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  3. Erasure (Right to be Forgotten): In certain cases, you may request the deletion of your data.
  4. Restriction: You have the right to restrict the processing of your personal information in specific circumstances.
  5. Data Portability: We will provide a copy of your data in a structured format upon request.
  6. Objection: You can object to the processing of your data for specific purposes.
  7. Non-Discrimination: No adverse decision should be made solely based on automated processing of personal data.
  8. Complaints and Appeals: You have the right to file a complaint with a data protection authority or appeal to us directly.

To exercise any of these rights, please contact our Privacy Team via email at [email protected] or by post to:

Local Businesses New South Wales
Privacy Department
[Address]
[City, State, ZIP Code]

Changes to Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Information

For any questions related to this Privacy Policy, data protection, or to exercise your rights, please contact us:

Email: [email protected]
Address: Local Businesses New South Wales, Privacy Team, [Street Address], [City], [State], [ZIP Code]