Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-businesses-new-south-wales.thebestlocalpro.com (hereafter referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://local-businesses-new-south-wales.thebestlocalpro.com.
  2. All associated mobile and desktop applications developed by us.
  3. Any online services or products offered through our platform.
  4. Interactions between users and our team, including customer support communications.

Please note that this policy does not extend to third-party platforms, tools, apps, or services accessed through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our Privacy Policy guides how we interact with users in various ways:

  1. Authorized User Access: When you use our applications or services as an authorized user, we collect and process your data to provide the requested functionality and maintain your account.
  2. Website Visits: Visiting our websites linked to this policy means you agree to our data collection practices, as outlined in this document.
  3. Communications: We may reach out to you via email, calls, or text messages (SMS) for newsletters, promotional offers, or customer support purposes. By interacting with us, you consent to receiving these communications.

Personal Data Collection

We collect several types of personal information to enhance your experience and improve our services:

  1. Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  2. Payment Information: Credit or debit card details, billing addresses, and transaction history for processing payments.
  3. Financial Information: Savings or banking account numbers (if linked for seamless transactions).
  4. Purchase Information: Items bought from our platform, purchase frequency, and order history.
  5. Mobile Device Identifiers: Unique device identifiers, advertising IDs, and mobile network information to deliver personalized content and services.
  6. Location Data: Your geographical location data to provide location-based services and relevant content.
  7. Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or use social login options.
  9. Product Information: Details about the products you view, search for, or purchase on our platform.

We collect this data through various means: user input forms, account settings, browsing activities, cookies, and third-party partners who assist us in providing services.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience. We use cookies for several purposes:

  1. Strictly Necessary: These cookies enable basic functions like login, navigation, and access to secure areas of our site.
  2. Preferences: They remember your preferences, such as language settings or display options.
  3. Analytics: Analytics cookies help us understand how our website is used, providing insights for improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. Once the purpose for which the data was collected is fulfilled, we securely delete or anonymize it from our systems. However, please note that certain legal obligations may require us to keep records for an extended period.

Security Measures

The security of your personal information is a top priority. We implement robust organizational and technical safeguards to protect your data:

  1. Encryption: We use encryption protocols to secure data during transmission and at rest.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.
  3. Regular Audits: Regular security audits and penetration testing ensure that our systems remain protected against emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal information we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for certain purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on your personal data exercises.
  8. Appeals/Complaints: You can file appeals or complaints with our privacy team or relevant supervisory authorities if you believe your rights have been violated.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will take effect upon publication. We encourage users to review this page periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please reach out to us:

We are dedicated to addressing your concerns and ensuring a transparent and secure user experience.